Shipping policy
Shipping Policy
Thank you for shopping with Cozy Colour Blankets.
Order Processing
Orders are prepared and processed after payment has been successfully completed. Processing times may vary during holidays, promotional periods, or periods of unusually high demand.
Once your order has shipped, you will receive shipping or tracking information when available.
Delivery Estimates
Estimated delivery times may be shown during checkout or provided after your order has been processed.
Delivery estimates are not guaranteed. Delays may occasionally occur because of:
- Carrier disruptions
- Severe weather
- Holiday demand
- Customs processing
- Incorrect or incomplete addresses
- Other circumstances outside our control
Shipping Address
Customers are responsible for entering a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us as soon as possible at cozycolourblank@gmail.com.
We cannot guarantee that an address can be changed once an order has entered fulfillment or has already shipped.
Tracking
When tracking is available, tracking details will be sent using the contact information provided with your order.
Please allow time for the carrier's tracking system to update after shipment.
Lost or Delayed Packages
If your tracking information has not updated for an extended period or you believe your package may be lost, contact us at cozycolourblank@gmail.com with your order number.
We will review the situation and assist where reasonably possible.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong product, please contact us promptly with your order number and clear photos or video of the issue.
Please refer to our Return & Refund Policy for additional information.
Contact
For shipping questions:
Email: cozycolourblank@gmail.com